Refund/Cancellation Policy

We really hope that you're happy with your purchases at MifanGo.com. If you change your mind, you may request an order cancellation provided the order has not already been processed and shipped. Simply call us or email us during  working hours to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

If you wish to return anything that you have bought from MifanGo.com, we'll be happy to refund or exchange provided that the ordered item is in fully re-saleable condition and the original packaging is not opened nor damaged.Once we check and verify the returned items are qualified , we will initiate refund to your account which was used to place order in our website. The funds may take time to reach your bank account due to different bank processing policy. Refunds will be done only through the Original Mode of Payment.

MifanGo.com has a 7 days return policy for most items, however specific return periods may apply for certain types of items, while certain items are not returnable unless there is a problem with their quality. Unfortunately, unless they are faulty or not as described, we're unable to offer a refund or exchange on the following item categories:

The discounted offers

Returns should be made within 7 calendar days of your purchase in original, undamaged packaging. In most cases original and undamaged packaging refers to the manufacturer's packaging that the product was delivered to you in. An item being returned should also be returned with any accessories, manuals and items that may have been bundled with the item.

If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories, manuals or bundled items may be missing, MifanGo.com reserves the right to refuse a refund, or deduct up to 70% of the original selling price from the refund amount.